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Privacy Policy

Last updated: October 13, 2026

Our commitment

FamilySora is built for families, not advertisers. We collect only what we need to run the service and never sell your personal data.

What we collect

Account information (name, email), family content you create (events, chores, messages, lists), and optional app diagnostics to keep the app reliable. Free local households store their content on your device; cloud households send shared content to the FamilySora backend.

Optional diagnostics

Diagnostics are off by default. You can enable or disable them in Settings → Privacy. With your consent, the FamilySora backend receives JavaScript error types, technical stack positions, app version, platform, and feature-use counts. Reports exclude names, email addresses, passwords, and household content. A hashed source identifier supports abuse prevention; raw IP addresses and device identifiers are not stored in diagnostic records. Reports are retained for up to 30 days. Disabling diagnostics clears unsent reports on your device.

How we use data

To provide and improve FamilySora — shared calendar, chores, shopping lists, and family chat for your household. We do not sell your data or show ads inside the app.

Marketing site

familysora.com uses the Meta Pixel to measure visits and ad clicks on this website. Meta may receive technical data such as your IP address, browser, and the pages you view. That measurement stays on the marketing site. It is not used inside the FamilySora app, and we do not sell this data.

Your rights

You can export or delete your data at any time from app settings. For questions, contact privacy@familysora.com.